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Help center

Answers before you search, apply, or interview

Understand setup, plan access, device support, privacy, and the points where Jobolar asks you to review or finish something manually.

What should I prepare before using Jobolar?

Have a truthful résumé, target roles, preferred locations, and work preferences ready. Complete your Career Profile only with verified information. Connect Gmail only if you choose Email Auto Apply, and install or enable device permissions only for the browser or interview tools you intend to use.

How to get there

Edit your personal profile
  1. Open Onboarding → Profile, update your details, and save your changes. Use truthful information.
Manage résumés and Career Profile
  1. Open Onboarding → Résumé Profiles. Select a résumé slot to upload or build a résumé.
  2. In the builder, review the Career Profile, edit, template and review steps. Verify all facts before using a document.
Change job search preferences
  1. Open Onboarding → Preferences. Review target roles, countries, locations and work preferences, then save your changes.
What is the difference between a product and a subscription plan?

Jobolar has five products that describe what the service does. Free Trial, Basic, Standard, Pro, and Interview Assistant Only are plans that unlock different combinations, usage limits, résumé modes, and devices.

How to get there

Compare plans and feature limits
  1. Open Pricing on the home page. Compare the current product access, device allowances and usage limits before choosing a plan.
Can I use Jobolar locally and internationally?

Yes. Job Search & Matching can surface local and international opportunities. Email Auto Apply supports eligible postings in 49 countries, but each posting still needs a valid public application email. Résumé and interview tools have their own plan, device, and compatibility requirements.

How to get there

Check supported countries
  1. Open Supported Countries to check Email Auto Apply coverage. A supported country still requires an eligible posting with a valid public application email.
How do I contact Jobolar support?

Email support@JOBolar.Ai or open live chat from the website footer. For a technical issue, include the product, device, browser or operating system, and the step where the issue occurred—without sending passwords or sensitive credentials.

How to get there

Contact support
  1. Email support@jobolar.ai, or use Connect with us live in the website footer where available.
  2. Include the page, device and steps that failed. Never send passwords, API keys or full payment details.
How does AI Job Search & Matching work?

Jobolar searches every day using your profile, target roles, locations, and preferences, then organizes useful opportunities so you can decide what to pursue. Plan access: Free trial, Basic, Standard, and Pro Where you use it: Jobolar Web, email alerts, and your analytics dashboard

How to get there

Change job search preferences
  1. Open Onboarding → Preferences. Review target roles, countries, locations and work preferences, then save your changes.
View your analytics dashboard
  1. Open Account Settings → Dashboard to review application activity and analytics.
  2. Check the displayed dates and status. This local helper cannot read your live totals or account records.
How does Scheduled Email Auto Apply work?

Jobolar can send an application from your connected Gmail account using the résumé mode allowed by your plan and the required AI-generated cover letter. Plan access: Standard uses the unchanged Base Resume. Pro can use Base, Smart Tailor, or Deep Tailor. Where you use it: Configured in Jobolar Web; applications and summaries are delivered through Gmail

How to get there

Connect Gmail for Email Auto Apply
  1. Open Onboarding → Gmail. Review the consent and connect the Gmail account you want to send applications from.
  2. Gmail is optional for other products. Connecting Gmail does not guarantee every job is eligible for email submission.
Pause or resume automated applications
  1. Open Account Settings → Automation. Review the automation switch, pause options and daily application limit. Changes save automatically; check for the saved confirmation.
  2. Email automation, Chrome schedules and daily summaries have separate controls. Review Chrome schedules inside the extension as well.
How does Jobolar Chrome Extension work?

The extension combines deterministic Copilot Fill, a browser-local Smart Form, saved answers, AI drafting, review controls, and supported scheduled automation. Plan access: Basic: deterministic Copilot Fill. Standard and Pro: Smart Apply and eligible automation features. Where you use it: Google Chrome and compatible Chromium browser environments where supported

How to get there

Install and connect the Chrome extension
  1. Open Products → Chrome Extension. Follow the approved store link, install and pin the extension, then connect the same JOBolar.Ai account.
  2. If a button is labelled as a pending listing, it is not yet a direct JOBolar.Ai download. Review permissions and supported-site requirements.
How does AI Résumé Tailoring & Cover Letters work?

Build or upload a Base Resume, match it to a job, and choose the level of tailoring your plan permits. Jobolar also creates the cover letter required for automated applications. Plan access: Standard automates Base Resume only. Pro unlocks Base, Smart Tailor, and Deep Tailor. Where you use it: Jobolar Web, with selected documents used by Email Auto Apply and the Chrome extension

How to get there

Manage résumés and Career Profile
  1. Open Onboarding → Résumé Profiles. Select a résumé slot to upload or build a résumé.
  2. In the builder, review the Career Profile, edit, template and review steps. Verify all facts before using a document.
How does AI Interview Assistant work?

Use Jobolar Desktop for the flagship private overlay in supported screen-sharing setups. In Chrome, place a visible translucent coaching window over browser interviews while keeping the interviewer visible behind it, or use Web for live and mock interview support. Plan access: Included allowances vary by Basic, Standard, and Pro; also available as an Interview Assistant-only subscription. Where you use it: Jobolar Web, the Jobolar Chrome extension, and Jobolar Desktop for Windows and macOS

How to get there

Download Desktop and use click-through
  1. Open Products → Interview Assistant to find the Windows and macOS download options and device instructions.
  2. In Desktop, test screen sharing with Share Test. Click-through lets you interact with the app underneath while guidance stays visible. Visibility depends on the meeting app and sharing mode.
Open Web Interview Assistant
  1. Open the Web Interview workspace. Select the intended résumé, role, language and input mode, then test permissions before starting.
  2. Use guidance only where permitted. This local help panel does not listen, record or start an interview.
Start a mock interview
  1. Open Mock Interview, review the available setup controls and choose your practice settings. Check your plan allowance before starting.
Is connecting Gmail required?

No. Gmail is optional and is used only when you enable Scheduled Email Auto Apply. Job Search & Matching, the Chrome extension, résumé tools, and Interview Assistant do not require Gmail sending access.

How to get there

Connect Gmail for Email Auto Apply
  1. Open Onboarding → Gmail. Review the consent and connect the Gmail account you want to send applications from.
  2. Gmail is optional for other products. Connecting Gmail does not guarantee every job is eligible for email submission.
Why can’t every job be submitted by Email Auto Apply?

Email Auto Apply can run only when a posting exposes a valid public employer or recruiter application email and the job meets your preferences. Country support alone is not enough. Jobolar provides a browser or manual link when email submission is not eligible.

How to get there

Pause or resume automated applications
  1. Open Account Settings → Automation. Review the automation switch, pause options and daily application limit. Changes save automatically; check for the saved confirmation.
  2. Email automation, Chrome schedules and daily summaries have separate controls. Review Chrome schedules inside the extension as well.
Review Smart Apply applications
  1. Open Dashboard → Smart Apply → Applications. Review recorded application statuses and available documents; follow any manual steps shown.
What are Base Resume, Smart Tailor, and Deep Tailor?

Base Resume keeps your source content unchanged. Smart Tailor uses only information already in that résumé. Deep Tailor can also use a completed and verified Career Profile. Pro can choose all three; Standard automation uses the unchanged Base Resume.

How to get there

Manage résumés and Career Profile
  1. Open Onboarding → Résumé Profiles. Select a résumé slot to upload or build a résumé.
  2. In the builder, review the Career Profile, edit, template and review steps. Verify all facts before using a document.
Should I review AI-generated résumés, cover letters, and answers?

Always. AI can misunderstand a job or phrase something inaccurately. Confirm dates, skills, qualifications, declarations, and tone. Never submit experience you do not have, and use Review Before Submit whenever it is available.

How to get there

Manage résumés and Career Profile
  1. Open Onboarding → Résumé Profiles. Select a résumé slot to upload or build a résumé.
  2. In the builder, review the Career Profile, edit, template and review steps. Verify all facts before using a document.
Review saved Smart Apply answers
  1. Open Dashboard → Smart Apply → Saved Answers. Review answers before reusing them and correct anything inaccurate.
When will I need to finish an application manually?

Unsupported fields, sensitive declarations, signatures, assessments, CAPTCHAs, employer logins, changed site flows, and jobs without a public application email can require manual action. Jobolar does not promise universal automation.

How to get there

Review Smart Apply applications
  1. Open Dashboard → Smart Apply → Applications. Review recorded application statuses and available documents; follow any manual steps shown.
How do I install the Jobolar Chrome extension?

Open the extension link on the Product page, choose Add to Chrome when Jobolar’s approved listing is shown, pin the extension, then connect the same Jobolar account. If the link opens the general Chrome Web Store homepage, the public listing is still pending.

How to get there

Install and connect the Chrome extension
  1. Open Products → Chrome Extension. Follow the approved store link, install and pin the extension, then connect the same JOBolar.Ai account.
  2. If a button is labelled as a pending listing, it is not yet a direct JOBolar.Ai download. Review permissions and supported-site requirements.
Where do I download Jobolar Desktop for Windows or macOS?

Use the public links on the Interview Assistant Product page. Jobolar will place approved Windows and macOS URLs in those buttons. Until a URL is configured, the button opens the official marketplace or platform homepage and is labeled as a pending listing—not as a Jobolar download.

How to get there

Download Desktop and use click-through
  1. Open Products → Interview Assistant to find the Windows and macOS download options and device instructions.
  2. In Desktop, test screen sharing with Share Test. Click-through lets you interact with the app underneath while guidance stays visible. Visibility depends on the meeting app and sharing mode.
What should I do before using an interview tool?

Select the correct résumé and target role, choose the interview language and input mode, test microphone and system-audio permissions, and practice once in Mock Interview. For Desktop, run Share Test on the same operating system and meeting app and keep text input as a backup.

How to get there

Open Web Interview Assistant
  1. Open the Web Interview workspace. Select the intended résumé, role, language and input mode, then test permissions before starting.
  2. Use guidance only where permitted. This local help panel does not listen, record or start an interview.
Start a mock interview
  1. Open Mock Interview, review the available setup controls and choose your practice settings. Check your plan allowance before starting.
What makes the invisible Desktop Interview Assistant different from Web or Chrome?

Desktop is Jobolar’s flagship interview experience: it places private real-time guidance over the interviewer video and is designed to stay off supported screen shares. Chrome’s Translucent Focus Overlay is a separate visible browser window placed over browser interviews. Web offers the no-install workspace. Run Share Test before every Desktop interview because visibility depends on the meeting app, operating system, and sharing mode.

How to get there

Download Desktop and use click-through
  1. Open Products → Interview Assistant to find the Windows and macOS download options and device instructions.
  2. In Desktop, test screen sharing with Share Test. Click-through lets you interact with the app underneath while guidance stays visible. Visibility depends on the meeting app and sharing mode.
Open Web Interview Assistant
  1. Open the Web Interview workspace. Select the intended résumé, role, language and input mode, then test permissions before starting.
  2. Use guidance only where permitted. This local help panel does not listen, record or start an interview.
Is Chrome’s Translucent Focus Overlay invisible during screen sharing?

No. The Chrome Focus Overlay is a draggable, resizable, see-through browser window that can keep the interviewer visible behind Key Points, Full Answer, Interview Insights, or Follow-up Questions. You can adjust its background and control Manual Listen with Space, but the overlay may appear in screen shares or recordings. It is not hidden like the supported Desktop experience. Test the exact meeting app, browser, and sharing mode before every interview.

How to get there

Install and connect the Chrome extension
  1. Open Products → Chrome Extension. Follow the approved store link, install and pin the extension, then connect the same JOBolar.Ai account.
  2. If a button is labelled as a pending listing, it is not yet a direct JOBolar.Ai download. Review permissions and supported-site requirements.
Why does Jobolar request different permissions?

Permissions are purpose-specific: Google sign-in identifies your account; Gmail Send supports Email Auto Apply; extension permissions support form assistance on compatible pages; microphone or system audio supports interview listening. You decide which optional product connections to enable.

How to get there

Connect Gmail for Email Auto Apply
  1. Open Onboarding → Gmail. Review the consent and connect the Gmail account you want to send applications from.
  2. Gmail is optional for other products. Connecting Gmail does not guarantee every job is eligible for email submission.
Read the Privacy Policy
  1. Open Legal → Privacy Policy. Review product data, permissions, retention and account-control information. Contact support for questions about your own data.
What happens to saved application answers in the extension?

The extension can keep Smart Form and saved-answer data locally in your browser and send selected context to Jobolar services when you request an AI or connected feature. Review the Privacy Policy and extension disclosure for the current processing and retention details.

How to get there

Review saved Smart Apply answers
  1. Open Dashboard → Smart Apply → Saved Answers. Review answers before reusing them and correct anything inaccurate.
Read the Privacy Policy
  1. Open Legal → Privacy Policy. Review product data, permissions, retention and account-control information. Contact support for questions about your own data.
What data can Interview Assistant process?

Depending on your chosen mode, it can process typed questions, microphone or system audio, transcripts, session context, selected résumé and role information, and usage records. Camera-based delivery coaching is designed for on-device analysis where stated. Review permissions before each session.

How to get there

Read the Privacy Policy
  1. Open Legal → Privacy Policy. Review product data, permissions, retention and account-control information. Contact support for questions about your own data.
Can I pause, resume, cancel, or review automation?

Yes, where the product supports it. Email Auto Apply and scheduled Chrome workflows have separate eligibility and controls. The Chrome extension also offers Review Before Submit on supported flows. Pausing one product does not necessarily pause job alerts or another product.

How to get there

Pause or resume automated applications
  1. Open Account Settings → Automation. Review the automation switch, pause options and daily application limit. Changes save automatically; check for the saved confirmation.
  2. Email automation, Chrome schedules and daily summaries have separate controls. Review Chrome schedules inside the extension as well.
Change daily email summaries
  1. Open Account Settings → Automation and scroll to the daily email summary control. Toggle it and check for the saved confirmation.
  2. Daily summaries are separate from application automation. There is no separate Notifications tab in Account Settings.
Can I disconnect a service or delete my Jobolar account?

Yes. You can disconnect Gmail or extension access without deleting the whole account. Account deletion removes active account data from Jobolar systems, subject to limited security, backup, transaction, and legal-retention obligations explained in the Privacy Policy.

How to get there

Delete your account
  1. Open Account Settings → Privacy & Security. Scroll to the Delete account section near the bottom of the page.
  2. Select Delete account, read the warnings, and enter DELETE only if you want to proceed. This helper never deletes anything for you.
Disconnect Gmail or a service
  1. Open Account Settings → Privacy & Security and find Gmail access. Use the Google permissions link to revoke access.
  2. For the extension, sign out or disconnect in its own controls. Disconnecting a service does not cancel your subscription.
Which plan includes each product?

Job Search & Matching is available across the main plans. Basic includes deterministic Copilot Fill. Standard and Pro add eligible Email Auto Apply and advanced Chrome features; Pro adds Smart Tailor and Deep Tailor choices. Interview Assistant access also has a dedicated plan. Check Pricing for current limits.

How to get there

Compare plans and feature limits
  1. Open Pricing on the home page. Compare the current product access, device allowances and usage limits before choosing a plan.
Can I cancel my subscription?

Yes. You can cancel or stop renewal through Billing. Access generally continues through the paid period unless applicable terms say otherwise. Disconnecting Gmail or pausing automation does not by itself cancel billing.

How to get there

Cancel subscription renewal
  1. Open Account Settings → Billing. Find Cancel subscription or Stop renewal, depending on the payment provider.
  2. Read the confirmation before proceeding. Pausing automation or disconnecting Gmail does not cancel billing.
Can I request a refund?

Refund eligibility depends on purchase timing, product usage, payment method, and applicable law. Review the Refund Policy for the current rules, then contact billing@JOBolar.Ai with the account email and payment reference. Never email full card or banking credentials.

How to get there

Request a refund
  1. Open Legal → Refund Policy and review the current eligibility rules.
  2. Email billing@jobolar.ai with your account email and payment reference. Do not send full card details. This helper cannot approve a refund.
Change daily email summaries

Open Account Settings → Automation and scroll to the daily email summary control. Toggle it and check for the saved confirmation. Daily summaries are separate from application automation. There is no separate Notifications tab in Account Settings.

How to get there

Change daily email summaries
View your analytics dashboard

Open Account Settings → Dashboard to review application activity and analytics. Check the displayed dates and status. This local helper cannot read your live totals or account records.

How to get there

View your analytics dashboard
Reactivate or manage your subscription

Open Account Settings → Billing. Review your subscription status and use the available plan or payment controls. If inactive, follow the plan-selection link to reactivate. Available actions depend on your payment provider; contact support if you need help.

How to get there

Reactivate or manage your subscription
Change the help language

Use the language selector in this help panel or the website header. Choose English, French, German or Spanish. Help, navigation steps and search use the selected language.

How to get there

Change the help language
How Chatty Buddy works and the 20-prompt allowance

Outside Onboarding and Résumé Builder, this helper searches built-in help locally with no AI API, no prompt allowance and no account actions. Onboarding and Résumé Builder share 20 deepseek-chat prompts per user. Unused prompts do not expire. After prompt 20, wait 24 hours for a fresh allowance of 20. The cooldown uses elapsed time, not midnight or your time zone.

How to get there

How Chatty Buddy works and the 20-prompt allowance
JOBolar.Ai

Jobolar brings job discovery, application documents, email and browser application tools, and live interview support into one clear workflow.

Product

  • AI Job Search & Matching
  • Scheduled Email Auto Apply
  • Jobolar Chrome Extension
  • AI Résumé Tailoring & Cover Letters
  • AI Interview Assistant

Resources

  • Products
  • How it Works
  • Stories
  • FAQ
  • About

Legal

  • Terms of Service
  • Privacy Policy
  • Refund Policy

Contact

  • support@jobolar.ai
  • +1 (612) 444-1506
  • 330 2nd Ave S 200 1319
    Minneapolis, MN 55401
    USA
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